Lucy Thom

COO

Lucy Thom has worked in hospitality for 14 years, spanning across specialty coffee, front-of-house, and kitchens. Upon moving to New York City, she started as a server at Two Hands and worked her way up to COO. Lucy focuses on creating a great work environment for the Two Hands team, and she enjoys bringing the local Australian hospitality style to the U.S.

She has a bachelor’s degree in Health Science and Community Development from Monash University, which has helped her develop training and management systems for the restaurants.